It’s a rare day now if the news does not begin with some horrific atrocity having been visited upon innocent civilians somewhere in the world. Little wonder that authorities, civil agencies, police forces etc have become jumpy. But I had to laugh when I read the story, today of a young boy in Lancashire having to be questioned by police because he’s written that he lives in a ‘terrorist’ house.
What he’d meant to write was ‘terraced’; an easy mistake to make, although I expect the dreaded OFSTED terrorists would themselves have something to say regarding the spelling standards of the ten year olds at the school. The internet is littered with student howlers such as this, many of them hilarious: Q. Where was the American Declaration of Independence signed? A. At the bottom.
See what I mean? Most demonstrations of lack of understanding are amusing, at least. But I’d guess that this time, with the way people feel about terrorists the incident was less entertaining and rather more uncomfortable. In any case, the family of the child has complained at his having been interrogated.
But it makes me wonder what proportion of the world’s problems are caused by communication difficulties. I’d say most of them [that is if you interpret communication loosely and include body language and cultural customs as well as written and verbal communication]. Then there is a further complication in the explosion of technical means of communication-email, texting and social networking; so many ways that misunderstandings begin. And once a misunderstanding has begun the difficulties can escalate in the tap of a key. I’m not suggesting a terrorist wearing a suicide belt can be talked out of their ‘mission’ here, but I’m guessing that the circumstances that have lead to extremism may have begun with communication mismatches.
I’ve just experienced this with members of my own family whilst attempting to set up a meeting from our spread out locations. I’m guessing the email I sent expressing my own thoughts was interpreted in a negative way that was not meant, resulting in an entire cancellation of said meeting. Ho hum…
For anyone who is interested in writing [anything] all this misinterpretation teaches a strong lesson in how to use language. We should be clear and concise. We should have an unambiguous, unmistakeable image in our own mind before we set finger to keyboard. Our understanding and knowledge of spelling and grammar should be comprehensive.
Verbal interactions involve their own difficulties, don’t they? We evolved using both sound and body language in our dealings, making a phone call more of a tricky action than we imagine. I ‘m sure the blind must become adept at hearing every nuance, double entendre and omission in a conversation but most of the rest of us will not have developed this skill.
Perhaps we should all revert to our most basic ways of showing others what we think or feel. After crying, the first thing a baby learns is to smile. We can’t smile in emails, texts or phone calls but hey-help is at hand with emoticons. There you go! Forget Esperanto. Use the new universal language.